This Privacy Policy explains how Spin Kong, operated by Win Top Ltd, collects, uses, stores, and protects your personal data when you use our web platform. These practices apply fully to all players residing in the United Kingdom. Please read this page carefully so you understand your rights and how we handle your information.
What We Collect and Why
When you create an account with us, we collect personal information such as your full name, date of birth, email address, residential address, and chosen payment details. This information is necessary to verify your identity, process deposits and withdrawals, and meet our obligations under applicable licensing and anti-money laundering requirements. During transaction processing, we may also collect data relating to the payment methods you use — for example, partial card details or digital wallet identifiers — solely to facilitate secure and accurate transfers.
We also work with third-party identity verification services and payment gateways to confirm your details and complete financial transactions. These partners receive only the data they strictly need to perform their specific function, and they are contractually required to handle it responsibly. In certain circumstances, we may be required to share data with regulatory or law enforcement authorities if compelled to do so by law. We do not sell your personal data to any third party for marketing purposes.
How We Protect Your Data and Your Rights
Your data is protected using 256-bit SSL encryption across all connections to our web platform, ensuring that information transmitted between your browser and our servers remains private. Personal and financial records are stored on secure servers with restricted internal access — only staff members with a clear operational need are permitted to view your account information, and all such access is logged and monitored.
We retain your personal data for as long as your account remains active. Following account closure or a period of inactivity, we keep your records for the duration required by our licensing conditions and applicable financial regulations. Once that retention period has elapsed, your data is securely deleted or anonymised.
You have the right to request a copy of the personal data we hold about you, to ask us to correct any inaccuracies, or to request the removal of your data where no legal obligation requires us to retain it. To exercise any of these rights, please contact our support team through the channels available on our web platform. We will respond to verified requests within a reasonable timeframe and in accordance with our obligations.
If we make material changes to this Privacy Policy, we will notify you via the contact details associated with your account or by posting a clear notice on our web platform. Continued use of the platform following such notification will constitute your acknowledgement of the updated terms. If you have concerns about how we handle your data that we have not resolved to your satisfaction, you may raise the matter with the relevant data protection authority in your jurisdiction.
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